[{"data":1,"prerenderedAt":100},["ShallowReactive",2],{"$fxlih4zFI9EqC8PU31MXWP-tNgKLIofH82wv2W7nuJ34":3,"$fHieMionEW9KQ0lgZ6R7Kc9d6Z4imIJkIkGVw3jwkOVY":30},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"validThroughISO":24,"active":14,"hasSalary":14,"salaryMin":25,"salaryMax":26,"currency":27,"isPaid":28,"schema":29},"e8a1a7a89007a5880b0cf2e0345bd0747121f4bd1c10a375ff4f1945868bb868","761721fe56bed0a2c3af61f79227bc27a84b373f9bf9c65a2856ac147aa1639b","gtm-engineer-at-zip-07442b40b7","GTM Engineer","Zip","https://cdn.jobboardwise.com/logo/ziphq.com","Zip is the world's leading intake-to-pay solution: one place for employees to initiate a purchase or vendor request","Software Development","New York City",true,[16],"Full-time","Engineering","\u003Ch1>\u003Cstrong>About Zip\u003C/strong>\u003C/h1>\u003Cp>Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.\u003Cbr>\u003Cbr>The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.\u003Cbr>\u003Cbr>Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.\u003C/p>\u003Ch2>\u003Cstrong>Your Role\u003C/strong>\u003C/h2>\u003Cp>We’re hiring a Go-to-Market Engineer, a hybrid of a GTM operator, hands-on builder, and automation architect. You’ll join the newly established Business Technology Team to build the AI and automation that power Zip’s pipeline generation and sales motion. Your goal is to make AI part of how every rep works, measured in pipeline and rep time, not demos.\u003C/p>\u003Cp>You’ll play a critical role in how our GTM workflows, tools, and data connect to drive prospecting efficiency and scale across the Sales and BDR organizations. This role primarily focuses on the presales motion, from BDR through AE. You’ll design and build the technical foundation that makes our revenue team faster, smarter, and more effective - driving transformational AI productivity benefits, not just 5-10% improvements\u003C/p>\u003Cp>This is a rare opportunity to help define a new discipline at Zip. You’ll operate with a high degree of autonomy, working across Sales and Marketing Operations, Business Technology, Internal AI, and Sales Leadership to turn complex business challenges into automated solutions reps actually use. If you thrive at the intersection of go-to-market strategy, systems design, and hands-on execution, this is your role.\u003C/p>\u003Ch2>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Build the GTM automation engine.\u003C/strong> Design scalable, high-velocity workflows that improve rep efficiency, reduce friction, and accelerate pipeline generation. Use tools like Clay and n8n to build event-based workflows that enrich data, route accounts, and trigger personalized outreach actions at scale.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Turn sales goals into projects.\u003C/strong> Take a goal from sales leadership, like lifting outbound reply rates, and turn it into a set of projects you propose, pitch, and build. You're a partner in planning before decisions are made, not an order-taker.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Operationalize AI and enrichment.\u003C/strong> Partner with the GTM Ops and Business Technology teams to evaluate and implement AI and enrichment tools to boost outbound quality and personalization, leveraging data from Salesforce, Gong, Clay, and other systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Own what you build.\u003C/strong> Take workflows from idea to rollout: scope them with sales leaders, build, pilot with reps, launch, and iterate based on adoption and impact. Part of the job is selling it to the team, because a tool reps don't adopt might as well not exist.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Measure impact.\u003C/strong> Track what your builds deliver (rep time saved, pipeline influenced, adoption), and cut or tweak what doesn't work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Innovate and experiment.\u003C/strong> Pilot new tools, integrations, and AI workflows. You’ll test what’s next in GTM technology and scale the ones that work. You understand the vendor landscape well enough to buy when that beats building.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What We're Looking For\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>4+ total years of experience in a combination of GTM engineering, sales ops/RevOps, or business systems, ideally in a fast-moving B2B SaaS environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Preferred: 1-2 years in seat as a BDR, SDR, AE, sales engineer, or equivalent. You know the day-to-day pressure of a pipeline number.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working experience with Salesforce. Hands-on Clay (or similar) and Gong (or Chorus) experience strongly preferred; n8n, Zapier, or other workflow orchestration is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable building with AI coding tools (Claude Code or similar) and reading enough code and SQL to ship and debug what you build. You understand how databases and structured data work; data warehouse experience (e.g., Snowflake) is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to learn new systems quickly, apply emerging technologies to solve traditional business challenges, and connect business needs to system design and execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A track record of practical AI and automation that helped a sales team: workflows, agents, or tools that reps used and that moved pipeline or saved rep time, with real numbers you can attach to it.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You build for a team, not just yourself. Your automations handle edge cases, surface their own errors, and can be maintained by someone else. You know when a workflow step needs an LLM and when it needs deterministic logic, and you've shipped both.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent written and verbal communication. You can structure your thinking clearly, write concise memos, and present to executives with confidence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>High bias for action, low ego, and an ownership mindset. You thrive in uncharted territory and move fast to create clarity.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The salary range for this role is $150,000 - $190,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.\u003C/p>\u003Ch2>\u003Cstrong>Perks & Benefits\u003C/strong>\u003C/h2>\u003Cp>At Zip, we’re committed to providing our employees with everything they need to do their best work.\u003C/p>\u003Cul>\u003Cli>\u003Cp>📈 Start-up equity\u003C/p>\u003C/li>\u003Cli>\u003Cp>🦷 Full health, vision & dental coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>🍽️ Catered lunches & dinners for SF or NY employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>🚍 Commuter benefit\u003C/p>\u003C/li>\u003Cli>\u003Cp>🚠 Team building events & happy hours\u003C/p>\u003C/li>\u003Cli>\u003Cp>🌴 Flexible PTO\u003C/p>\u003C/li>\u003Cli>\u003Cp>💻 Apple equipment plus home office budget\u003C/p>\u003C/li>\u003Cli>\u003Cp>💸 401k plan\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!\u003C/em>\u003C/p>","About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role We’re hiring a Go-to-Market Engineer, a hybrid of a GTM operator, hands-on builder, and automation architect. You’ll join the newly established Business Technology Team to build the AI and automation that power Zip’s pipeline generation and sales motion. Your goal is to make AI part of how every rep works, measured in pipeline and rep time, not demos. You’ll play a critical role in how our GTM workflows, tools, and data connect to drive prospecting efficiency and scale across the Sales and BDR organizations. This role primarily focuses on the presales motion, from BDR through AE. You’ll design and build the technical foundation that makes our revenue team faster, smarter, and more effective - driving transformational AI productivity benefits, not just 5-10% improvements This is a rare opportunity to help define a new discipline at Zip. You’ll operate with a high degree of autonomy, working across Sales and Marketing Operations, Business Technology, Internal AI, and Sales Leadership to turn complex business challenges into automated solutions reps actually use. If you thrive at the intersection of go-to-market strategy, systems design, and hands-on execution, this is your role. What You’ll Do Build the GTM automation engine. Design scalable, high-velocity workflows that improve rep efficiency, reduce friction, and accelerate pipeline generation. Use tools like Clay and n8n to build event-based workflows that enrich data, route accounts, and trigger personalized outreach actions at scale. Turn sales goals into projects. Take a goal from sales leadership, like lifting outbound reply rates, and turn it into a set of projects you propose, pitch, and build. You're a partner in planning before decisions are made, not an order-taker. Operationalize AI and enrichment. Partner with the GTM Ops and Business Technology teams to evaluate and implement AI and enrichment tools to boost outbound quality and personalization, leveraging data from Salesforce, Gong, Clay, and other systems. Own what you build. Take workflows from idea to rollout: scope them with sales leaders, build, pilot with reps, launch, and iterate based on adoption and impact. Part of the job is selling it to the team, because a tool reps don't adopt might as well not exist. Measure impact. Track what your builds deliver (rep time saved, pipeline influenced, adoption), and cut or tweak what doesn't work. Innovate and experiment. Pilot new tools, integrations, and AI workflows. You’ll test what’s next in GTM technology and scale the ones that work. You understand the vendor landscape well enough to buy when that beats building. What We're Looking For 4+ total years of experience in a combination of GTM engineering, sales ops/RevOps, or business systems, ideally in a fast-moving B2B SaaS environment. Preferred: 1-2 years in seat as a BDR, SDR, AE, sales engineer, or equivalent. You know the day-to-day pressure of a pipeline number. Working experience with Salesforce. Hands-on Clay (or similar) and Gong (or Chorus) experience strongly preferred; n8n, Zapier, or other workflow orchestration is a plus. Comfortable building with AI coding tools (Claude Code or similar) and reading enough code and SQL to ship and debug what you build. You understand how databases and structured data work; data warehouse experience (e.g., Snowflake) is a plus. Proven ability to learn new systems quickly, apply emerging technologies to solve traditional business challenges, and connect business needs to system design and execution. A track record of practical AI and automation that helped a sales team: workflows, agents, or tools that reps used and that moved pipeline or saved rep time, with real numbers you can attach to it. You build for a team, not just yourself. Your automations handle edge cases, surface their own errors, and can be maintained by someone else. You know when a workflow step needs an LLM and when it needs deterministic logic, and you've shipped both. Excellent written and verbal communication. You can structure your thinking clearly, write concise memos, and present to executives with confidence. High bias for action, low ego, and an ownership mindset. You thrive in uncharted territory and move fast to create clarity. The salary range for this role is $150,000 - $190,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF or NY employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!",0,1790868199000,"2026-10-01 17:26:40","2026-09-30T23:03:02.768+00:00","",150000,190000,"USD",false,{"jsonldValid":28,"jsonld":24},{"jobs":31},[32,41,56,71,78,88],{"id":33,"applyToken":34,"slug":35,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":36,"country":37,"remote":14,"employmentType":38,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":39,"validThroughISO":24,"active":14,"hasSalary":14,"salaryMin":25,"salaryMax":26,"currency":27,"isPaid":28,"schema":40},"12f2b9cb92fdf5c6b5aec6e168200766cc8bd291a304e2b9eb9ca9adf0ea48b8","15df819be03a2ad57e931fb1616d8a541d4b0349ce984c215745c86b6197e6f9","gtm-engineer-at-zip-02a90d8e03","San Francisco","United States",[16],"2026-09-30T23:02:23.481+00:00",{"jsonldValid":28,"jsonld":24},{"id":42,"applyToken":43,"slug":44,"title":45,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":36,"country":37,"remote":14,"employmentType":46,"department":47,"content_html":48,"content_text":49,"years":20,"createdAt":50,"updatedAtISO":51,"postedAtISO":52,"validThroughISO":24,"active":14,"hasSalary":14,"salaryMin":53,"salaryMax":54,"currency":27,"isPaid":28,"schema":55},"77be1e3485428edce912f83053c269fc039ac86c8baa6f69e87cc6b2de36c086","ac3f6346543d6ffb35c89f7d0616ec28a2a44a2107a920639edbb6a88a5216cd","lead-product-marketing-manager-compete-at-zip-02d47da21b","Lead Product Marketing Manager, Compete",[16],"Product","\u003Ch1>\u003Cstrong>About Zip\u003C/strong>\u003C/h1>\u003Cp>Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.\u003Cbr>\u003Cbr>The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.\u003Cbr>\u003Cbr>Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.\u003C/p>\u003Ch2>\u003Cstrong>Your Role\u003C/strong>\u003C/h2>\u003Cp>We are looking for a Lead Product Marketing Manager who will be responsible for building out Zip’s competitive strategy and market intelligence program. The ideal candidate for this position is a strategic thinker with a deep passion for market research, strong analytical skills, and the ability to translate competitive insights into actionable strategies. You’re someone who thrives in fast-paced environments, can operate without a set playbook, and excels at distilling complex information into clear, compelling messaging.\u003C/p>\u003Cp>As a strategic cross-functional partner, you’ll drive competitive enablement across our go-to-market, product, and executive teams. Example initiatives include developing competitive playbooks and battle cards, tracking market trends and competitive moves, delivering training to sales teams, and partnering with product managers to inform roadmap decisions based on competitive dynamics.\u003C/p>\u003Cp>Please note that we are looking for someone who will be able to come into our downtown San Francisco or NYC office on a hybrid basis (3 days / week).\u003C/p>\u003Ch2>\u003Cstrong>You will\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Own Zip’s competitive intelligence strategy and conduct in-depth research on market trends, competitive offerings, and emerging threats to inform Zip’s positioning and GTM approach\u003C/p>\u003C/li>\u003Cli>\u003Cp>Monitor and analyze competitor messaging, pricing, partnerships, and GTM strategies to identify opportunities to sharpen Zip’s positioning and future direction\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain competitive analysis materials (e.g., battlecards, competitive briefs, objection-handling guides, etc.) to equip sales and customer-facing teams with the insights they need to win\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deliver ongoing training and enablement sessions for sales, customer success, and other teams to ensure they have a deep understanding of Zip’s competitive advantages\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with product managers to provide competitive insights that shape roadmap decisions, feature prioritization, and differentiation strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner within the marketing and analyst relations team to ensure Zip is well-represented in thought leadership content and industry reports\u003C/p>\u003C/li>\u003Cli>\u003Cp>Synthesize complex data into clear, actionable insights that inform GTM strategy, marketing campaigns, and sales plays\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stay ahead of industry trends and procurement technology innovations to ensure Zip remains the clear leader in intake and procurement orchestration\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Qualifications\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>7+ years of experience in product marketing, competitive intelligence, market research, or a related field\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience extracting insights from data, articulating findings, and influencing stakeholders on strategic proposals\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management skills to plan and execute multiple projects simultaneously while meeting deadlines\u003C/p>\u003C/li>\u003Cli>\u003Cp>Foundational product marketing skills (messaging & positioning, GTM strategy, audience segmentation, sales enablement, content creation, market research, etc.)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of building and maintaining strong relationships with sales, product management, and other cross-functional teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication, storytelling, and presentation skills (written, verbal, and visual)\u003C/p>\u003C/li>\u003Cli>\u003Cp>An ability to work both independently and collaboratively\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor's degree or higher in a related field of study\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Nice to haves\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience and/or domain knowledge in the B2B procurement, finance, or workflow management space\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep understanding of the enterprise technology sales motion and end-to-end customer lifecycle\u003C/p>\u003C/li>\u003Cli>\u003Cp>Master’s degree or MBA\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The salary range for this role is $175,000 - $218,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.\u003C/p>\u003Ch2>\u003Cstrong>Perks & Benefits\u003C/strong>\u003C/h2>\u003Cp>At Zip, we’re committed to providing our employees with everything they need to do their best work.\u003C/p>\u003Cul>\u003Cli>\u003Cp>📈 Start-up equity\u003C/p>\u003C/li>\u003Cli>\u003Cp>🦷 Full health, vision & dental coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>🍽️ Catered lunches & dinners for in office employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>🚍 Commuter benefit\u003C/p>\u003C/li>\u003Cli>\u003Cp>🚠 Team building events & happy hours\u003C/p>\u003C/li>\u003Cli>\u003Cp>🌴 Flexible PTO\u003C/p>\u003C/li>\u003Cli>\u003Cp>💻 Apple equipment plus home office budget\u003C/p>\u003C/li>\u003Cli>\u003Cp>💸 401k plan\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!\u003C/em>\u003C/p>","About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role We are looking for a Lead Product Marketing Manager who will be responsible for building out Zip’s competitive strategy and market intelligence program. The ideal candidate for this position is a strategic thinker with a deep passion for market research, strong analytical skills, and the ability to translate competitive insights into actionable strategies. You’re someone who thrives in fast-paced environments, can operate without a set playbook, and excels at distilling complex information into clear, compelling messaging. As a strategic cross-functional partner, you’ll drive competitive enablement across our go-to-market, product, and executive teams. Example initiatives include developing competitive playbooks and battle cards, tracking market trends and competitive moves, delivering training to sales teams, and partnering with product managers to inform roadmap decisions based on competitive dynamics. Please note that we are looking for someone who will be able to come into our downtown San Francisco or NYC office on a hybrid basis (3 days / week). You will Own Zip’s competitive intelligence strategy and conduct in-depth research on market trends, competitive offerings, and emerging threats to inform Zip’s positioning and GTM approach Monitor and analyze competitor messaging, pricing, partnerships, and GTM strategies to identify opportunities to sharpen Zip’s positioning and future direction Develop and maintain competitive analysis materials (e.g., battlecards, competitive briefs, objection-handling guides, etc.) to equip sales and customer-facing teams with the insights they need to win Deliver ongoing training and enablement sessions for sales, customer success, and other teams to ensure they have a deep understanding of Zip’s competitive advantages Collaborate with product managers to provide competitive insights that shape roadmap decisions, feature prioritization, and differentiation strategies Partner within the marketing and analyst relations team to ensure Zip is well-represented in thought leadership content and industry reports Synthesize complex data into clear, actionable insights that inform GTM strategy, marketing campaigns, and sales plays Stay ahead of industry trends and procurement technology innovations to ensure Zip remains the clear leader in intake and procurement orchestration Qualifications 7+ years of experience in product marketing, competitive intelligence, market research, or a related field Experience extracting insights from data, articulating findings, and influencing stakeholders on strategic proposals Strong project management skills to plan and execute multiple projects simultaneously while meeting deadlines Foundational product marketing skills (messaging & positioning, GTM strategy, audience segmentation, sales enablement, content creation, market research, etc.) Proven track record of building and maintaining strong relationships with sales, product management, and other cross-functional teams Excellent communication, storytelling, and presentation skills (written, verbal, and visual) An ability to work both independently and collaboratively Bachelor's degree or higher in a related field of study Nice to haves Experience and/or domain knowledge in the B2B procurement, finance, or workflow management space Deep understanding of the enterprise technology sales motion and end-to-end customer lifecycle Master’s degree or MBA The salary range for this role is $175,000 - $218,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for in office employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!",1789486409000,"2026-09-15 17:40:25","2026-09-14T17:27:29.685+00:00",175000,218000,{"jsonldValid":28,"jsonld":24},{"id":57,"applyToken":58,"slug":59,"title":60,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":36,"country":37,"remote":14,"employmentType":61,"department":62,"content_html":63,"content_text":64,"years":20,"createdAt":65,"updatedAtISO":66,"postedAtISO":67,"validThroughISO":24,"active":14,"hasSalary":14,"salaryMin":68,"salaryMax":69,"currency":27,"isPaid":28,"schema":70},"6cb27a2d3c12f0b2c31dc20192ab8f9fb0e8d190d6da16ec4e6e0f03ba7fb3f4","70f66640e4d1015c42a0af18c5a9cdfed5ae9003a1c20df1e025ccb470f461c5","gtm-strategy-and-operations-manager-post-sales-at-zip-2dd9c77bd7","GTM Strategy & Operations Manager, Post-Sales",[16],"Sales","\u003Ch1>\u003Cstrong>About Zip\u003C/strong>\u003C/h1>\u003Cp>Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.\u003Cbr>\u003Cbr>The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.\u003Cbr>\u003Cbr>Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.\u003C/p>\u003Ch2>\u003Cstrong>Your Role\u003C/strong>\u003C/h2>\u003Cp>As a member of Zip's GTM Strategy & Operations team, you'll be the primary business partner to Zip's Customer Success organization — owning the operating rhythms, models, and metrics that determine how the team covers, retains, and grows the customer base.\u003C/p>\u003Cp>You'll bring structure to a fast-scaling org: standardizing ways of working across post-sales, and driving the cross-functional collaboration with adjacent teams (from Sales & Account Management to Technical Support) that a coherent customer experience depends on.\u003C/p>\u003Cp>You’ll operate as a true business partner and execution arm for our Post-Sales leaders - owning the core rhythms, models, and metrics that power Customer Success performance.\u003C/p>\u003Ch2>\u003Cstrong>What you'll do\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Own post-sales operations for the org:\u003C/strong> Lead day-to-day operations and long-term planning, including book design and rebalancing, segmentation, metrics, reporting, and \"whatever it takes.\"\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Act as a strategic thought partner:\u003C/strong> Be the go-to partner for post-sales leadership and execs - whether it's solving complex problems, framing key decisions, or bringing structure to ambiguity.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Drive GTM cadence and accountability:\u003C/strong> Run the operating rhythm - owning book reviews, renewal forecast calls, at-risk and churn reviews, QBRs, and leadership syncs. You'll push velocity, track outcomes, and ensure every meeting drives impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Lead cross-functional execution:\u003C/strong> Work across Sales, Marketing, CS, Product, and Finance to drive strategic initiatives forward - bringing a GTM perspective to company-wide efforts and ensuring alignment across teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Build with data:\u003C/strong> Use SQL, spreadsheets, and BI tools to structure analysis, validate assumptions, and uncover insights that improve GTM execution and drive growth\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Own special projects\u003C/strong>: From building a renewal forecast process to redefining our health score system - you’ll own critical, high-impact workstreams that move the business forward.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>8+ years of experience in customer success/post-sale operations, sales strategy, revenue operations, consulting, investing, or a similar high-performance environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical and modeling skills - you're fluent in Excel/Sheets and can write SQL or are willing to learn.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep understanding of the post-sale customer lifecycle and SaaS business models, with battle-tested views on retention and expansion metrics (NRR, GRR, churn), account health and CSM/Solutions Consultant coverage models, and implementation/time-to-value velocity.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working closely with RevOps systems like Salesforce, Gong, Superset and others.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent written and verbal communication - you can structure thinking clearly, write concise memos, and present to executives with confidence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Attention to detail - you go deep on problems, sweat the edge cases, and set the quality bar high.\u003C/p>\u003C/li>\u003Cli>\u003Cp>High bias for action - you move fast, think in tradeoffs, and find a way forward when others see blockers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Technically inclined - you're not afraid of Salesforce Flows, brittle validation rules, or stitching together data across systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A collaborative mindset - you're opinionated but open to all perspectives, and you know how to drive alignment across stakeholders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A proven operator - you've managed large, ambiguous projects that required both strategic thinking and tactical execution.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The salary range for this role is $153,000 - $189,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.\u003C/p>\u003Ch2>\u003Cstrong>Perks & Benefits\u003C/strong>\u003C/h2>\u003Cp>At Zip, we’re committed to providing our employees with everything they need to do their best work.\u003C/p>\u003Cul>\u003Cli>\u003Cp>📈 Start-up equity\u003C/p>\u003C/li>\u003Cli>\u003Cp>🦷 Full health, vision & dental coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>🍽️ Catered lunches & dinners for SF or NY employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>🚍 Commuter benefit\u003C/p>\u003C/li>\u003Cli>\u003Cp>🚠 Team building events & happy hours\u003C/p>\u003C/li>\u003Cli>\u003Cp>🌴 Flexible PTO\u003C/p>\u003C/li>\u003Cli>\u003Cp>💻 Apple equipment plus home office budget\u003C/p>\u003C/li>\u003Cli>\u003Cp>💸 401k plan\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!\u003C/em>\u003C/p>","About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role As a member of Zip's GTM Strategy & Operations team, you'll be the primary business partner to Zip's Customer Success organization — owning the operating rhythms, models, and metrics that determine how the team covers, retains, and grows the customer base. You'll bring structure to a fast-scaling org: standardizing ways of working across post-sales, and driving the cross-functional collaboration with adjacent teams (from Sales & Account Management to Technical Support) that a coherent customer experience depends on. You’ll operate as a true business partner and execution arm for our Post-Sales leaders - owning the core rhythms, models, and metrics that power Customer Success performance. What you'll do Own post-sales operations for the org: Lead day-to-day operations and long-term planning, including book design and rebalancing, segmentation, metrics, reporting, and \"whatever it takes.\" Act as a strategic thought partner: Be the go-to partner for post-sales leadership and execs - whether it's solving complex problems, framing key decisions, or bringing structure to ambiguity. Drive GTM cadence and accountability: Run the operating rhythm - owning book reviews, renewal forecast calls, at-risk and churn reviews, QBRs, and leadership syncs. You'll push velocity, track outcomes, and ensure every meeting drives impact. Lead cross-functional execution: Work across Sales, Marketing, CS, Product, and Finance to drive strategic initiatives forward - bringing a GTM perspective to company-wide efforts and ensuring alignment across teams. Build with data: Use SQL, spreadsheets, and BI tools to structure analysis, validate assumptions, and uncover insights that improve GTM execution and drive growth Own special projects : From building a renewal forecast process to redefining our health score system - you’ll own critical, high-impact workstreams that move the business forward. What We’re Looking For 8+ years of experience in customer success/post-sale operations, sales strategy, revenue operations, consulting, investing, or a similar high-performance environment. Strong analytical and modeling skills - you're fluent in Excel/Sheets and can write SQL or are willing to learn. Deep understanding of the post-sale customer lifecycle and SaaS business models, with battle-tested views on retention and expansion metrics (NRR, GRR, churn), account health and CSM/Solutions Consultant coverage models, and implementation/time-to-value velocity. Experience working closely with RevOps systems like Salesforce, Gong, Superset and others. Excellent written and verbal communication - you can structure thinking clearly, write concise memos, and present to executives with confidence. Attention to detail - you go deep on problems, sweat the edge cases, and set the quality bar high. High bias for action - you move fast, think in tradeoffs, and find a way forward when others see blockers. Technically inclined - you're not afraid of Salesforce Flows, brittle validation rules, or stitching together data across systems. A collaborative mindset - you're opinionated but open to all perspectives, and you know how to drive alignment across stakeholders. A proven operator - you've managed large, ambiguous projects that required both strategic thinking and tactical execution. The salary range for this role is $153,000 - $189,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF or NY employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!",1788848759000,"2026-09-25 11:30:17","2026-09-01T00:12:41.771+00:00",153000,189000,{"jsonldValid":28,"jsonld":24},{"id":72,"applyToken":73,"slug":74,"title":60,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":36,"country":37,"remote":14,"employmentType":75,"department":62,"content_html":63,"content_text":64,"years":20,"createdAt":65,"updatedAtISO":66,"postedAtISO":76,"validThroughISO":24,"active":14,"hasSalary":14,"salaryMin":68,"salaryMax":69,"currency":27,"isPaid":28,"schema":77},"f3007bd9ddc71515e7338f3e236e59e5a1880205612d8dd22100609aab492097","a7bd4f497e54e99dd65877089c4fc774b356d14cac93229a2bbd42a6da28189a","gtm-strategy-and-operations-manager-post-sales-at-zip-86af1762df",[16],"2026-08-31T19:33:43.979+00:00",{"jsonldValid":28,"jsonld":24},{"id":79,"applyToken":80,"slug":81,"title":82,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":13,"remote":14,"employmentType":83,"department":62,"content_html":84,"content_text":85,"years":20,"createdAt":65,"updatedAtISO":66,"postedAtISO":86,"validThroughISO":24,"active":14,"hasSalary":14,"salaryMin":68,"salaryMax":69,"currency":27,"isPaid":28,"schema":87},"636f8a651e9db910448f9c00119118b68d98a60f843148c02039b6430d19e7f2","4c6b45036b66b9a5923bcb862216cf3b1959142420244b424a1d82388c519a92","gtm-strategy-and-operations-manager-pre-sales-at-zip-9ddd4cb199","GTM Strategy & Operations Manager, Pre-Sales",[16],"\u003Ch1>\u003Cstrong>About Zip\u003C/strong>\u003C/h1>\u003Cp>Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.\u003Cbr>\u003Cbr>The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.\u003Cbr>\u003Cbr>Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.\u003C/p>\u003Ch2>\u003Cstrong>Your Role\u003C/strong>\u003C/h2>\u003Cp>As a member of Zip’s GTM Strategy & Operations team, you’ll be a key partner to Solution Engineering, Sales, Marketing, and the broader executive team - driving strategic planning, operational execution, and analytical rigor across our revenue engine. This team sits at the intersection of go-to-market execution, company strategy, and systems - giving you a unique seat at the table to shape the trajectory of the business.\u003C/p>\u003Cp>You'll partner with Global Solutions Engineering leadership to bring structure to a fast-scaling SE org: standardizing how SEs engage across the deal cycle and driving the cross-functional collaboration with surrounding teams that makes that engagement work in practice.\u003C/p>\u003Cp>You'll keep SE capability aligned to a fast-evolving product portfolio — shaping enablement and GTM strategy so a growing team can demo, scope, and defend what's shipping.\u003C/p>\u003Ch2>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Own SE operations for the org:\u003C/strong> Lead day-to-day operations and long-term planning — the capacity and coverage model, hiring and ramp planning against open headcount, comp plan design, metrics, reporting, and \"whatever it takes.\"\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Act as a strategic thought partner:\u003C/strong> Be the go-to partner for SE leadership and execs - whether it's solving complex problems, framing key decisions, or bringing structure to ambiguity.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Drive GTM cadence and accountability:\u003C/strong> Run the operating rhythm - owning coverage and staffing reviews, pipeline/deal reviews, QBRs, and leadership syncs. You'll push velocity, track outcomes, and ensure every meeting drives impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Lead cross-functional execution:\u003C/strong> Work across SE, Sales, Marketing, CS, Product, and Finance to drive strategic initiatives forward - bringing a GTM perspective to company-wide efforts and ensuring alignment across teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Build with data\u003C/strong>: Use SQL, spreadsheets, and BI tools to structure analysis, validate  assumptions, and uncover insights that improve GTM execution and drive growth.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Own special projects:\u003C/strong> From coverage model design to GTM enablement to redefining our POC motion - you’ll own critical, high-impact workstreams that move the business forward.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>8+ years of experience in sales strategy, revenue operations, presales/solutions engineering operations, consulting, investing, or a similar high-performance environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical and modeling skills - you're fluent in Excel/Sheets and can write SQL or are willing to learn.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep understanding of GTM motions and technical sales cycles, with battle-tested views on SE coverage ratios, POC/technical win rates, demo environment strategy, and capacity planning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working closely with GTM systems like Salesforce, Gong, and PreSales platforms\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent written and verbal communication - you can structure thinking clearly, write concise memos, and present to executives with confidence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Attention to detail - you go deep on problems, sweat the edge cases, and set the quality bar high.\u003C/p>\u003C/li>\u003Cli>\u003Cp>High bias for action - you move fast, think in tradeoffs, and find a way forward when others see blockers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Technically inclined — you're not afraid of Salesforce Flows, brittle validation rules, or stitching together data across systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A collaborative mindset — you're opinionated but open to all perspectives, and you know how to drive alignment across stakeholders.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A proven operator — you've managed large, ambiguous projects that required both strategic thinking and tactical execution.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The salary range for this role is $153,000 - $189,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.\u003C/p>\u003Ch2>\u003Cstrong>Perks & Benefits\u003C/strong>\u003C/h2>\u003Cp>At Zip, we’re committed to providing our employees with everything they need to do their best work.\u003C/p>\u003Cul>\u003Cli>\u003Cp>📈 Start-up equity\u003C/p>\u003C/li>\u003Cli>\u003Cp>🦷 Full health, vision & dental coverage\u003C/p>\u003C/li>\u003Cli>\u003Cp>🍽️ Catered lunches & dinners for SF or NY employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>🚍 Commuter benefit\u003C/p>\u003C/li>\u003Cli>\u003Cp>🚠 Team building events & happy hours\u003C/p>\u003C/li>\u003Cli>\u003Cp>🌴 Flexible PTO\u003C/p>\u003C/li>\u003Cli>\u003Cp>💻 Apple equipment plus home office budget\u003C/p>\u003C/li>\u003Cli>\u003Cp>💸 401k plan\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!\u003C/em>\u003C/p>","About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role As a member of Zip’s GTM Strategy & Operations team, you’ll be a key partner to Solution Engineering, Sales, Marketing, and the broader executive team - driving strategic planning, operational execution, and analytical rigor across our revenue engine. This team sits at the intersection of go-to-market execution, company strategy, and systems - giving you a unique seat at the table to shape the trajectory of the business. You'll partner with Global Solutions Engineering leadership to bring structure to a fast-scaling SE org: standardizing how SEs engage across the deal cycle and driving the cross-functional collaboration with surrounding teams that makes that engagement work in practice. You'll keep SE capability aligned to a fast-evolving product portfolio — shaping enablement and GTM strategy so a growing team can demo, scope, and defend what's shipping. What you’ll do Own SE operations for the org: Lead day-to-day operations and long-term planning — the capacity and coverage model, hiring and ramp planning against open headcount, comp plan design, metrics, reporting, and \"whatever it takes.\" Act as a strategic thought partner: Be the go-to partner for SE leadership and execs - whether it's solving complex problems, framing key decisions, or bringing structure to ambiguity. Drive GTM cadence and accountability: Run the operating rhythm - owning coverage and staffing reviews, pipeline/deal reviews, QBRs, and leadership syncs. You'll push velocity, track outcomes, and ensure every meeting drives impact. Lead cross-functional execution: Work across SE, Sales, Marketing, CS, Product, and Finance to drive strategic initiatives forward - bringing a GTM perspective to company-wide efforts and ensuring alignment across teams. Build with data : Use SQL, spreadsheets, and BI tools to structure analysis, validate assumptions, and uncover insights that improve GTM execution and drive growth. Own special projects: From coverage model design to GTM enablement to redefining our POC motion - you’ll own critical, high-impact workstreams that move the business forward. What We’re Looking For 8+ years of experience in sales strategy, revenue operations, presales/solutions engineering operations, consulting, investing, or a similar high-performance environment. Strong analytical and modeling skills - you're fluent in Excel/Sheets and can write SQL or are willing to learn. Deep understanding of GTM motions and technical sales cycles, with battle-tested views on SE coverage ratios, POC/technical win rates, demo environment strategy, and capacity planning. Experience working closely with GTM systems like Salesforce, Gong, and PreSales platforms Excellent written and verbal communication - you can structure thinking clearly, write concise memos, and present to executives with confidence. Attention to detail - you go deep on problems, sweat the edge cases, and set the quality bar high. High bias for action - you move fast, think in tradeoffs, and find a way forward when others see blockers. Technically inclined — you're not afraid of Salesforce Flows, brittle validation rules, or stitching together data across systems. A collaborative mindset — you're opinionated but open to all perspectives, and you know how to drive alignment across stakeholders. A proven operator — you've managed large, ambiguous projects that required both strategic thinking and tactical execution. The salary range for this role is $153,000 - $189,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF or NY employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!","2026-08-31T19:34:26.821+00:00",{"jsonldValid":28,"jsonld":24},{"id":89,"applyToken":90,"slug":91,"title":92,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":36,"country":37,"remote":14,"employmentType":93,"department":94,"content_html":95,"content_text":96,"years":20,"createdAt":65,"updatedAtISO":97,"postedAtISO":98,"validThroughISO":24,"active":14,"hasSalary":28,"salaryMin":20,"salaryMax":20,"currency":27,"isPaid":28,"schema":99},"43dab4885be70f36d7a61f2f4ccda56cdf06c92e69c59838517fab9ab5f435c6","3501573b477982f87174d9c5daac020b13f026efce30caea4f8749dbd2c39566","human-resources-business-partner-gtm-at-zip-6bd3251295","Human Resources Business Partner, GTM",[16],"Other","\u003Ch1>\u003Cstrong>About Zip\u003C/strong>\u003C/h1>\u003Cp>Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.\u003Cbr>\u003Cbr>The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.\u003Cbr>\u003Cbr>Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.\u003C/p>\u003Ch2>\u003Cstrong>Your Role\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You operate as a trusted strategic partner to NAMER Sales, Marketing, and Customer leadership — the person they come to when thinking through org design, team structure, and performance challenges within their function.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You independently own people initiatives end to end within GTM, applying strong HR domain expertise and knowledge of GTM to define the right approach rather than defaulting to established playbooks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You bring both strategic thinking and operational depth — equally comfortable shaping a team structure conversation and coaching a manager through a difficult performance issue in the same week.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You build credibility with GTM leaders through the quality of your judgment and follow-through, earning influence across teams and functions even without direct authority over them.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>You Will\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Own the end-to-end people partnership for our NAMER go-to-market function, advising Sales, Marketing, and Customer leaders on org design, team structure, performance coaching, and leadership effectiveness\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner closely with Total Rewards, People Ops, and Talent Acquisition to execute GTM talent strategy and ensure alignment across the broader People function\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead people initiatives within GTM — including career framework rollout support and cross-functional talent programs — from design through execution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coach and develop managers on core people leadership skills: performance management, career development, feedback, and team building\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bring GTM functional context into broader People programs, contributing domain expertise that helps those programs land well for Sales, Marketing, and Customer teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Navigate complex employee relations matters within GTM with sound judgment, appropriate confidentiality, and a clear framework for risk and resolution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Talent Acquisition on GTM hiring strategy, leveling calibration, and candidate experience\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Qualifications\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Demonstrated experience as an HR Business Partner supporting go-to-market organizations at a high-growth technology company, with a track record of independently owning projects end to end\u003C/p>\u003C/li>\u003Cli>\u003Cp>Foundational knowledge of GTM practices and operations — comfortable engaging with performance metrics, quota setting, pipeline mechanics, and how sales/marketing teams measure success\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience leading people initiatives in ambiguous environments — able to define an approach where no clear precedent exists, rather than needing one handed to them\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong org design instincts, with experience advising leaders on headcount planning, team structure, and leveling\u003C/p>\u003C/li>\u003Cli>\u003Cp>Credibility with sales audiences — genuine fluency in how sales teams are built and operate, and the ability to earn leaders' trust because of it\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort operating at both strategic and ground level — able to shape a people approach and then get into the details of a specific coaching situation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sound judgment on complex, sensitive employee matters, including knowing when to escalate and how to balance legal, business, and human considerations\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Nice to Haves\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience building or significantly scaling a people partnership model at a company growing through a major inflection point (e.g. Series C through IPO)\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Perks & Benefits\u003C/strong>\u003C/h2>\u003Cp>At Zip, we’re committed to providing our employees with everything they need to do their best work.\u003C/p>\u003Cp>📈 Start-up equity\u003Cbr> 🦷 Health, vision & dental coverage\u003Cbr> 🍽️ Catered lunches & dinners for TO employees\u003Cbr> 🚠 Team building events & happy hours\u003Cbr> 🌴 Flexible PTO\u003Cbr> 💻 Apple equipment plus home office budget\u003C/p>\u003Cp>\u003Cem>We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!\u003C/em>\u003C/p>","About ZipZip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.Your RoleYou operate as a trusted strategic partner to NAMER Sales, Marketing, and Customer leadership — the person they come to when thinking through org design, team structure, and performance challenges within their function.You independently own people initiatives end to end within GTM, applying strong HR domain expertise and knowledge of GTM to define the right approach rather than defaulting to established playbooks.You bring both strategic thinking and operational depth — equally comfortable shaping a team structure conversation and coaching a manager through a difficult performance issue in the same week.You build credibility with GTM leaders through the quality of your judgment and follow-through, earning influence across teams and functions even without direct authority over them.You WillOwn the end-to-end people partnership for our NAMER go-to-market function, advising Sales, Marketing, and Customer leaders on org design, team structure, performance coaching, and leadership effectivenessPartner closely with Total Rewards, People Ops, and Talent Acquisition to execute GTM talent strategy and ensure alignment across the broader People functionLead people initiatives within GTM — including career framework rollout support and cross-functional talent programs — from design through executionCoach and develop managers on core people leadership skills: performance management, career development, feedback, and team buildingBring GTM functional context into broader People programs, contributing domain expertise that helps those programs land well for Sales, Marketing, and Customer teamsNavigate complex employee relations matters within GTM with sound judgment, appropriate confidentiality, and a clear framework for risk and resolutionPartner with Talent Acquisition on GTM hiring strategy, leveling calibration, and candidate experienceQualificationsDemonstrated experience as an HR Business Partner supporting go-to-market organizations at a high-growth technology company, with a track record of independently owning projects end to endFoundational knowledge of GTM practices and operations — comfortable engaging with performance metrics, quota setting, pipeline mechanics, and how sales/marketing teams measure successExperience leading people initiatives in ambiguous environments — able to define an approach where no clear precedent exists, rather than needing one handed to themStrong org design instincts, with experience advising leaders on headcount planning, team structure, and levelingCredibility with sales audiences — genuine fluency in how sales teams are built and operate, and the ability to earn leaders' trust because of itComfort operating at both strategic and ground level — able to shape a people approach and then get into the details of a specific coaching situationSound judgment on complex, sensitive employee matters, including knowing when to escalate and how to balance legal, business, and human considerationsNice to HavesExperience building or significantly scaling a people partnership model at a company growing through a major inflection point (e.g. Series C through IPO)Perks & BenefitsAt Zip, we’re committed to providing our employees with everything they need to do their best work.📈 Start-up equity 🦷 Health, vision & dental coverage 🍽️ Catered lunches & dinners for TO employees 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budgetWe're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!","2026-09-08 08:36:44","2026-08-19T03:52:03.079+00:00",{"jsonldValid":28,"jsonld":24},1790934066489]