[{"data":1,"prerenderedAt":126},["ShallowReactive",2],{"$fYJ8aHCUhifCizWzfhfdQwLSx4d5IGmx6CL9BNUvNP7s":3,"$fZ-hcIO_5ihUagyCgszFsOLnWJUe_MTdOMsJ2qTBcU0k":33},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"applicantCountries":15,"applicantStates":16,"remote":17,"employmentType":18,"department":20,"content_html":21,"content_text":22,"years":23,"createdAt":24,"updatedAtISO":25,"postedAtISO":26,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":29,"salaryMax":30,"currency":31,"isPaid":17,"schema":32},"5ef302d0a7379f1710051042b559f23ed529f30d4ce6aefb73d53ba753d54ea6","9cf9121464499810915dc2b8a10bff194f394da3df066ae6f23468fc13afc801","staff-outbound-product-manager-gtm-at-servicenow-a438eac6b1","Staff Outbound Product Manager - GTM","ServiceNow","https://cdn.jobboardwise.com/logo/servicenow.com","The AI platform for business transformation","Software Development","Santa Clara","United States",[],[],false,[19],"Full-time","Product","\u003Ch2>Company Description\u003C/h2>\u003Cp>It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\u003C/p>\u003Cp>Join us to put AI to work for people.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\u003Cp>ServiceNow is transforming how customers implement, adopt, and realize value from the Now Platform through AI-powered onboarding, setup, and implementation experiences. Otto for Setup and Platform Home are strategic products that help customers accelerate time-to-value, simplify implementation, automate setup activities, and drive successful adoption from day one. These solutions are central to ServiceNow's AI-first platform strategy and customer growth objectives.\u003C/p>\u003Cp>We are seeking an Outbound Product Manager to lead the go-to-market strategy, customer adoption programs, field enablement, messaging, and value storytelling for Otto for Setup and Platform Home. This role sits at the intersection of Product, Sales, Customer Success, Marketing, and Executive Leadership, helping ensure customers successfully discover, adopt, and realize value from these strategic experiences.\u003C/p>\u003Cp>\u003Cstrong>What You Will Do\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Define and execute the outbound product strategy for Otto for Setup and Platform Home.\u003C/li>\u003Cli>Develop compelling positioning, messaging, and customer value narratives.\u003C/li>\u003Cli>Partner with Product Management to influence roadmap priorities through customer, partner, and field feedback.\u003C/li>\u003Cli>Lead launch planning and cross-functional readiness for new capabilities and releases.\u003C/li>\u003Cli>Create sales enablement content, presentations, demos, training materials, and competitive positioning.\u003C/li>\u003Cli>Build customer adoption strategies that increase engagement, implementation success, and product utilization.\u003C/li>\u003Cli>Develop executive-level storytelling that communicates customer outcomes and business impact.\u003C/li>\u003Cli>Partner with Customer Success, Professional Services, and Sales teams to accelerate customer onboarding and value realization.\u003C/li>\u003Cli>Drive customer advocacy programs, webinars, events, customer communications, and community engagement initiatives.\u003C/li>\u003Cli>Establish measurement frameworks and performance reporting to track product adoption and business outcomes.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Success Measures\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Success in this role will be measured by:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Growth in customer adoption and utilization of Otto for Setup and Platform Home.\u003C/li>\u003Cli>Improved customer onboarding and implementation outcomes.\u003C/li>\u003Cli>Reduced customer time-to-value.\u003C/li>\u003Cli>Increased implementation completion and deployment readiness.\u003C/li>\u003Cli>Growth in automation and AI-assisted setup experiences.\u003C/li>\u003Cli>Field readiness and sales enablement effectiveness.\u003C/li>\u003Cli>Customer satisfaction and customer outcome achievement.\u003C/li>\u003Cli>Executive and stakeholder alignment on product strategy and customer value.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Why This Role Matters\u003C/strong>\u003C/p>\u003Cp>Otto for Setup and Platform Home are foundational to ServiceNow's vision of helping customers achieve value faster and with less effort. This role directly influences customer adoption, implementation success, platform growth, and long-term retention by ensuring customers successfully navigate their journey from onboarding to value realization. The successful candidate will play a key role in scaling ServiceNow's AI-powered customer experience strategy and driving measurable business impact across the customer lifecycle.\u003C/p>\n\u003Ch2>Qualifications\u003C/h2>\u003Cul>\u003Cli>8+ years of experience in Product Marketing, Outbound Product Management, Product Management, Customer Success, or related roles.\u003C/li>\u003Cli>Experience working on platform level initiatives - you are the point person for ensuring different product teams are aligning to your programs and messaging\u003C/li>\u003Cli>Proven ability to create and execute go-to-market strategies for enterprise software products.\u003C/li>\u003Cli>Experience translating complex technical capabilities into clear customer value propositions.\u003C/li>\u003Cli>Strong storytelling, presentation, and executive communication skills.\u003C/li>\u003Cli>Demonstrated ability to drive cross-functional alignment across Product, Engineering, Sales, Customer Success, and Marketing organizations.\u003C/li>\u003Cli>Experience with SaaS, enterprise workflow platforms, AI, automation, or customer onboarding solutions preferred.\u003C/li>\u003Cli>Strong analytical skills with the ability to connect product adoption metrics to business outcomes.\u003C/li>\u003Cli>Passion for customer success, adoption, and value realization.\u003C/li>\u003C/ul>\u003Cp>For positions in this location, we offer a base pay of \u003Cstrong>$166,500 - $291,400\u003C/strong>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\u003C/p>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Work Personas\u003C/strong>\u003C/p>\u003Cp>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\u003C/p>\u003Cp>\u003Cstrong>Equal Opportunity Employer\u003C/strong>\u003C/p>\u003Cp>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,&nbsp; veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. &nbsp;\u003C/p>\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\u003Cp>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>Export Control Regulations\u003C/strong>\u003C/p>\u003Cp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;\u003C/p>\u003Cp>From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.\u003C/p>","Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description About the Role ServiceNow is transforming how customers implement, adopt, and realize value from the Now Platform through AI-powered onboarding, setup, and implementation experiences. Otto for Setup and Platform Home are strategic products that help customers accelerate time-to-value, simplify implementation, automate setup activities, and drive successful adoption from day one. These solutions are central to ServiceNow's AI-first platform strategy and customer growth objectives. We are seeking an Outbound Product Manager to lead the go-to-market strategy, customer adoption programs, field enablement, messaging, and value storytelling for Otto for Setup and Platform Home. This role sits at the intersection of Product, Sales, Customer Success, Marketing, and Executive Leadership, helping ensure customers successfully discover, adopt, and realize value from these strategic experiences. What You Will Do Define and execute the outbound product strategy for Otto for Setup and Platform Home. Develop compelling positioning, messaging, and customer value narratives. Partner with Product Management to influence roadmap priorities through customer, partner, and field feedback. Lead launch planning and cross-functional readiness for new capabilities and releases. Create sales enablement content, presentations, demos, training materials, and competitive positioning. Build customer adoption strategies that increase engagement, implementation success, and product utilization. Develop executive-level storytelling that communicates customer outcomes and business impact. Partner with Customer Success, Professional Services, and Sales teams to accelerate customer onboarding and value realization. Drive customer advocacy programs, webinars, events, customer communications, and community engagement initiatives. Establish measurement frameworks and performance reporting to track product adoption and business outcomes. Success Measures Success in this role will be measured by: Growth in customer adoption and utilization of Otto for Setup and Platform Home. Improved customer onboarding and implementation outcomes. Reduced customer time-to-value. Increased implementation completion and deployment readiness. Growth in automation and AI-assisted setup experiences. Field readiness and sales enablement effectiveness. Customer satisfaction and customer outcome achievement. Executive and stakeholder alignment on product strategy and customer value. Why This Role Matters Otto for Setup and Platform Home are foundational to ServiceNow's vision of helping customers achieve value faster and with less effort. This role directly influences customer adoption, implementation success, platform growth, and long-term retention by ensuring customers successfully navigate their journey from onboarding to value realization. The successful candidate will play a key role in scaling ServiceNow's AI-powered customer experience strategy and driving measurable business impact across the customer lifecycle. Qualifications 8+ years of experience in Product Marketing, Outbound Product Management, Product Management, Customer Success, or related roles. Experience working on platform level initiatives - you are the point person for ensuring different product teams are aligning to your programs and messaging Proven ability to create and execute go-to-market strategies for enterprise software products. Experience translating complex technical capabilities into clear customer value propositions. Strong storytelling, presentation, and executive communication skills. Demonstrated ability to drive cross-functional alignment across Product, Engineering, Sales, Customer Success, and Marketing organizations. Experience with SaaS, enterprise workflow platforms, AI, automation, or customer onboarding solutions preferred. Strong analytical skills with the ability to connect product adoption metrics to business outcomes. Passion for customer success, adoption, and value realization. For positions in this location, we offer a base pay of $166,500 - $291,400 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.",0,1792172051000,"2026-10-16 19:40:00","2026-10-16T18:23:05.025Z","",true,166500,291400,"USD",{"jsonldValid":17,"jsonld":27},{"jobs":34},[35,51,66,82,94,111],{"id":36,"applyToken":37,"slug":38,"title":39,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":40,"country":14,"applicantCountries":41,"applicantStates":42,"remote":28,"employmentType":43,"department":44,"content_html":45,"content_text":46,"years":23,"createdAt":47,"updatedAtISO":48,"postedAtISO":49,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":31,"isPaid":17,"schema":50},"b3020523fea85f88721f5041350a583b6faab75a46f9783557a9457935f4c865","c39867934957a4efd5a164fb87839a82ad2db8f8ffd3795e4f1850217464124c","sr-manager-product-marketing-crm-at-servicenow-900d4f5af4","Sr Manager, Product Marketing - CRM","Boston",[],[],[19],"Marketing","\u003Ch2>Company Description\u003C/h2>\u003Cp>It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\u003C/p>\u003Cp>Join us to put AI to work for people.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>What You'll Do&nbsp;\u003C/p>\u003Cp>This role is on Service CRM team with responsibilities including:&nbsp;\u003C/p>\u003Cp>\u003Cstrong>GTM Activation&nbsp;\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with Sales, Demand Gen, and Field Marketing to make sure messaging actually travels — not just to decks, but to deals&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Build launch plans and run them. Own the milestones, drive the cross-functional coordination, close out the execution&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Identify gaps in how the field positions Service CRM and build the content and programs to close them&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Sales Enablement&nbsp;\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Create the tools sellers use every day — pitch decks, talk tracks, battle cards, discovery frameworks, competitive objection handlers&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Run enablement sessions that actually stick — live training, recorded content, whatever format gets adoption&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Work closely with sales leadership and frontline reps to understand what's working in market and what's not&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Competitive Intelligence&nbsp;\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Know how ServiceNow stacks up against the competition and the broader field across customer service and field service — and build content that arms sellers to win&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Track market moves, synthesize what matters, and get it in front of the right people quickly&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Content &amp; Programs&nbsp;\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build assets across the full funnel — thought leadership, event programs, customer stories, analyst materials&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Prioritize ruthlessly. You'll have a lot on your plate; knowing what to say no to is as important as knowing what to build&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Messaging &amp; Positioning&nbsp;\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build the narrative for how ServiceNow wins— from value proposition to competitive frame to category definition&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Translate product capabilities into customer-facing messaging that lands with customer service and CX leaders, field service and operations executives, and the sellers who take it to market&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Keep the message current as the product and competitive landscape evolve — this isn't a set-it-and-forget-it job&nbsp;\u003C/p>\u003C/li>\u003C/ul>\n\u003Ch2>Qualifications\u003C/h2>\u003Cp>\u003Cu>\u003Cstrong>What We're Looking For&nbsp;\u003C/strong>\u003C/u>\u003C/p>\u003Cp>We're not requiring a traditional product marketing background. We care far more about what you've shipped and activated than what your title has been. Strong candidates likely come from one or more of these backgrounds:&nbsp;\u003C/p>\u003Cul>\u003Cli>\u003Cp>Product marketing, solutions marketing, or competitive intelligence&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Sales enablement or revenue enablement leadership&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Demand generation or field marketing with a strong message ownership component&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>GTM strategy or go-to-market leadership in a B2B SaaS environment&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Regardless of background, here's what we need to see:\u003C/strong>&nbsp;\u003C/p>\u003Cul>\u003Cli>\u003Cp>You've owned a GTM motion end-to-end — not contributed to one, owned one. You know what it took to get it across the line.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>You've built things sellers actually use. If your battle card lives in a drawer, that's a problem.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>You work well with sales. Not adjacent to sales — with them. You understand how deals get made.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>You're comfortable with ambiguity and operate without a fully paved road.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>You have strong opinions and the judgment to know when to hold them and when to let go.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>CRM, customer service, field service, or enterprise SaaS domain knowledge is a plus — but raw reps in the market matter more than category fluency.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Experience &amp; Qualifications&nbsp;\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>6+ years of experience in product marketing, sales enablement, GTM strategy, demand gen, or a combination&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Proven track record of building and activating GTM programs that drove measurable outcomes (pipeline, win rate, field adoption — any of these)&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience working in or closely alongside enterprise sales organizations&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Strong written communication — this role requires a lot of it and it needs to be good&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Comfortable presenting to and working with senior stakeholders, including sales leadership and executives&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Bachelor's degree or equivalent experience&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What Success Looks Like in Year One&nbsp;\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The field has a clear, consistent narrative — and they're actually using it&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Product launches hit the market with crisp activation plans and tight cross-functional execution&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Sellers have the tools they need to win competitive deals, and those tools are built into how they sell&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>You've built strong working relationships with Sales, Product, and Marketing partners across the org&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>You've established a reputation for getting things done, even when it's complicated&nbsp;\u003C/p>\u003C/li>\u003C/ul>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Work Personas\u003C/strong>\u003C/p>\u003Cp>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\u003C/p>\u003Cp>\u003Cstrong>Equal Opportunity Employer\u003C/strong>\u003C/p>\u003Cp>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,&nbsp; veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. &nbsp;\u003C/p>\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\u003Cp>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>Export Control Regulations\u003C/strong>\u003C/p>\u003Cp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;\u003C/p>\u003Cp>From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.\u003C/p>","Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description What You'll Do This role is on Service CRM team with responsibilities including: GTM Activation Partner with Sales, Demand Gen, and Field Marketing to make sure messaging actually travels — not just to decks, but to deals Build launch plans and run them. Own the milestones, drive the cross-functional coordination, close out the execution Identify gaps in how the field positions Service CRM and build the content and programs to close them Sales Enablement Create the tools sellers use every day — pitch decks, talk tracks, battle cards, discovery frameworks, competitive objection handlers Run enablement sessions that actually stick — live training, recorded content, whatever format gets adoption Work closely with sales leadership and frontline reps to understand what's working in market and what's not Competitive Intelligence Know how ServiceNow stacks up against the competition and the broader field across customer service and field service — and build content that arms sellers to win Track market moves, synthesize what matters, and get it in front of the right people quickly Content & Programs Build assets across the full funnel — thought leadership, event programs, customer stories, analyst materials Prioritize ruthlessly. You'll have a lot on your plate; knowing what to say no to is as important as knowing what to build Messaging & Positioning Build the narrative for how ServiceNow wins— from value proposition to competitive frame to category definition Translate product capabilities into customer-facing messaging that lands with customer service and CX leaders, field service and operations executives, and the sellers who take it to market Keep the message current as the product and competitive landscape evolve — this isn't a set-it-and-forget-it job Qualifications What We're Looking For We're not requiring a traditional product marketing background. We care far more about what you've shipped and activated than what your title has been. Strong candidates likely come from one or more of these backgrounds: Product marketing, solutions marketing, or competitive intelligence Sales enablement or revenue enablement leadership Demand generation or field marketing with a strong message ownership component GTM strategy or go-to-market leadership in a B2B SaaS environment Regardless of background, here's what we need to see: You've owned a GTM motion end-to-end — not contributed to one, owned one. You know what it took to get it across the line. You've built things sellers actually use. If your battle card lives in a drawer, that's a problem. You work well with sales. Not adjacent to sales — with them. You understand how deals get made. You're comfortable with ambiguity and operate without a fully paved road. You have strong opinions and the judgment to know when to hold them and when to let go. CRM, customer service, field service, or enterprise SaaS domain knowledge is a plus — but raw reps in the market matter more than category fluency. Experience & Qualifications 6+ years of experience in product marketing, sales enablement, GTM strategy, demand gen, or a combination Proven track record of building and activating GTM programs that drove measurable outcomes (pipeline, win rate, field adoption — any of these) Experience working in or closely alongside enterprise sales organizations Strong written communication — this role requires a lot of it and it needs to be good Comfortable presenting to and working with senior stakeholders, including sales leadership and executives Bachelor's degree or equivalent experience What Success Looks Like in Year One The field has a clear, consistent narrative — and they're actually using it Product launches hit the market with crisp activation plans and tight cross-functional execution Sellers have the tools they need to win competitive deals, and those tools are built into how they sell You've built strong working relationships with Sales, Product, and Marketing partners across the org You've established a reputation for getting things done, even when it's complicated Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.",1792183048000,"2026-10-16 22:41:27","2026-10-16T20:32:54.456Z",{"jsonldValid":17,"jsonld":27},{"id":52,"applyToken":53,"slug":54,"title":55,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"applicantCountries":56,"applicantStates":57,"remote":28,"employmentType":58,"department":59,"content_html":60,"content_text":61,"years":23,"createdAt":24,"updatedAtISO":25,"postedAtISO":62,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":63,"salaryMax":64,"currency":31,"isPaid":17,"schema":65},"c3199865169dcd391bf4422e42eaccc8bdc5be0e65748e1f9adca3ec9a1fb07c","62da28eeb59d1405ca342d3ee0237cd7eb0e76d2fa7b426c7120d151f7ffc056","global-head-it-cio-technical-gtm-at-servicenow-dc89e6b2ef","Global Head, IT (CIO) Technical GTM",[],[],[19],"Other","\u003Ch2>Company Description\u003C/h2>\u003Cp>It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\u003C/p>\u003Cp>Join us to put AI to work for people.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>As the Global Head of IT (CIO) Technical GTM, you will define and drive the technical go-to-market strategy for ServiceNow’s Technology Workflows (TWF) portfolio: ITSM, ITOM, AM (Asset Management), PM (Portfolio Management), and the AI capabilities integrated into them. You will own how Solution Consulting worldwide wins the technical decision in CIO-persona deals.&nbsp;\u003C/p>\u003Cp>You will be the connective tissue between the TWF business units, Geo Solution Consulting leaders, and Specialist Solution Consulting leaders across the globe. You will make sure every technical narrative, demo, POC framework, and training is consistent globally, adapted where regions need it, and evolving continuously as the market, competitors, and monthly release cycles move.&nbsp;\u003C/p>\u003Cp>Key responsibilities&nbsp;\u003C/p>\u003Cul>\u003Cli>Lead the global technical GTM strategy for the TWF portfolio. That includes positioning, technical win playbook, reference architectures, and proof standards for the CIO buyer.&nbsp;\u003C/li>\u003Cli>Own the global TWF tech win playbook including repeatable first- and second-call demos and a consistent framework for customer POVs and enable Field SCs.&nbsp;&nbsp;\u003C/li>\u003Cli>Partner with and support the Global Head CIO Solutions GTM and their broader IT GTM strategy. Lead key customer engagements at EBCs and key customer and partner events (SKO, Knowledge, WFs, AI Summits etc.)&nbsp;&nbsp;\u003C/li>\u003Cli>Translate TWF roadmaps, monthly releases, and AI Native packaging into field-ready technical positioning, competitive differentiation, and objection handling ahead of launch. Provide customer and field SC feedback back to the BU.&nbsp;&nbsp;\u003C/li>\u003Cli>Serve as the global technical voice for TWF with CIOs, CTOs, architects, customers, partners, and the SC community, shaping thought leadership around Autonomous IT and the future of technology workflows.&nbsp;\u003C/li>\u003Cli>Partner with Geo and Specialist SC leaders to align the technical GTM with regional priorities and deal execution, and with the TWF BUs, CIO Solutions GTM, and Product Solution Marketing to stay in lockstep with CIO sales plays.&nbsp;\u003C/li>\u003Cli>Drive global consistency in how SCs run technical evaluations across AMS, EMEA, APAC, and Japan, while incorporating regional, industry, and language needs. Work with Geo SC leaders to roll out programs and measure adoption in each region.&nbsp;\u003C/li>\u003Cli>Build a continuous improvement engine around the tech win. Use win/loss, deal review, and POC data to refine assets, methods, and training, and feed product gaps back to the BUs.&nbsp;\u003C/li>\u003Cli>Define and track global tech win metrics, such as tech win rate, time to tech win, POC conversion, and SC readiness.&nbsp;\u003C/li>\u003Cli>Engage directly in strategic TWF deals as a senior technical advisor, including executive briefings, architecture sessions, and POC strategy. Use what you learn in those deals to sharpen the playbook.&nbsp;\u003C/li>\u003Cli>Build a world-class TWF SC community across Geo and Specialist teams through certification paths, practice and coaching programs, and shared best practices from top-performing SCs.&nbsp;\u003C/li>\u003C/ul>\n\u003Ch2>Qualifications\u003C/h2>\u003Cul>\u003Cli>12+ years in Solution Consulting, Presales, or Technical GTM including at least 5 years leading teams or programs across multiple regions.&nbsp;\u003C/li>\u003Cli>A proven track record of defining technical GTM strategy and measurably improving tech win rates, sales cycle time, or SC productivity.&nbsp;\u003C/li>\u003Cli>Deep expertise across the ServiceNow TWF portfolio. Specifically: ITSM and ITOM (Discovery, Service Mapping, CMDB, Event Management, and AIOps), plus working knowledge of AM (SAM and HAM) and SPM.&nbsp;\u003C/li>\u003Cli>Familiarity with Now Assist, AI Agents, and Workflow Data Fabric as they apply to IT workflows.&nbsp;\u003C/li>\u003Cli>Experience building repeatable demo, POC, and enablement programs at global scale.&nbsp;\u003C/li>\u003Cli>Strong analytical skills, including using win/loss and deal data to drive decisions and continuous improvement.&nbsp;\u003C/li>\u003Cli>Experience engaging and influencing CIO-level and senior IT stakeholders in customer and internal executive settings.&nbsp;\u003C/li>\u003Cli>Comfort operating in a matrix across BUs, product, marketing, and Geo and Specialist SC leadership, with a track record of driving alignment without direct authority.&nbsp;\u003C/li>\u003Cli>Strong communication and storytelling skills, with the ability to turn complex technical capabilities into clear outcome narratives for the CIO buyer.&nbsp;\u003C/li>\u003Cli>ServiceNow certifications (CMA, CSA, CIS-ITSM, CIS-Discovery, CIS-SM, and similar) are strongly preferred.&nbsp;\u003C/li>\u003Cli>Experience in SaaS or enterprise technology is required.&nbsp;\u003C/li>\u003C/ul>\u003Cp>For positions in this location, we offer a base pay of \u003Cstrong>$230,090 - $379,680\u003C/strong>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\u003C/p>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Work Personas\u003C/strong>\u003C/p>\u003Cp>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\u003C/p>\u003Cp>\u003Cstrong>Equal Opportunity Employer\u003C/strong>\u003C/p>\u003Cp>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,&nbsp; veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. &nbsp;\u003C/p>\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\u003Cp>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>Export Control Regulations\u003C/strong>\u003C/p>\u003Cp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;\u003C/p>\u003Cp>From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.\u003C/p>","Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description As the Global Head of IT (CIO) Technical GTM, you will define and drive the technical go-to-market strategy for ServiceNow’s Technology Workflows (TWF) portfolio: ITSM, ITOM, AM (Asset Management), PM (Portfolio Management), and the AI capabilities integrated into them. You will own how Solution Consulting worldwide wins the technical decision in CIO-persona deals. You will be the connective tissue between the TWF business units, Geo Solution Consulting leaders, and Specialist Solution Consulting leaders across the globe. You will make sure every technical narrative, demo, POC framework, and training is consistent globally, adapted where regions need it, and evolving continuously as the market, competitors, and monthly release cycles move. Key responsibilities Lead the global technical GTM strategy for the TWF portfolio. That includes positioning, technical win playbook, reference architectures, and proof standards for the CIO buyer. Own the global TWF tech win playbook including repeatable first- and second-call demos and a consistent framework for customer POVs and enable Field SCs. Partner with and support the Global Head CIO Solutions GTM and their broader IT GTM strategy. Lead key customer engagements at EBCs and key customer and partner events (SKO, Knowledge, WFs, AI Summits etc.) Translate TWF roadmaps, monthly releases, and AI Native packaging into field-ready technical positioning, competitive differentiation, and objection handling ahead of launch. Provide customer and field SC feedback back to the BU. Serve as the global technical voice for TWF with CIOs, CTOs, architects, customers, partners, and the SC community, shaping thought leadership around Autonomous IT and the future of technology workflows. Partner with Geo and Specialist SC leaders to align the technical GTM with regional priorities and deal execution, and with the TWF BUs, CIO Solutions GTM, and Product Solution Marketing to stay in lockstep with CIO sales plays. Drive global consistency in how SCs run technical evaluations across AMS, EMEA, APAC, and Japan, while incorporating regional, industry, and language needs. Work with Geo SC leaders to roll out programs and measure adoption in each region. Build a continuous improvement engine around the tech win. Use win/loss, deal review, and POC data to refine assets, methods, and training, and feed product gaps back to the BUs. Define and track global tech win metrics, such as tech win rate, time to tech win, POC conversion, and SC readiness. Engage directly in strategic TWF deals as a senior technical advisor, including executive briefings, architecture sessions, and POC strategy. Use what you learn in those deals to sharpen the playbook. Build a world-class TWF SC community across Geo and Specialist teams through certification paths, practice and coaching programs, and shared best practices from top-performing SCs. Qualifications 12+ years in Solution Consulting, Presales, or Technical GTM including at least 5 years leading teams or programs across multiple regions. A proven track record of defining technical GTM strategy and measurably improving tech win rates, sales cycle time, or SC productivity. Deep expertise across the ServiceNow TWF portfolio. Specifically: ITSM and ITOM (Discovery, Service Mapping, CMDB, Event Management, and AIOps), plus working knowledge of AM (SAM and HAM) and SPM. Familiarity with Now Assist, AI Agents, and Workflow Data Fabric as they apply to IT workflows. Experience building repeatable demo, POC, and enablement programs at global scale. Strong analytical skills, including using win/loss and deal data to drive decisions and continuous improvement. Experience engaging and influencing CIO-level and senior IT stakeholders in customer and internal executive settings. Comfort operating in a matrix across BUs, product, marketing, and Geo and Specialist SC leadership, with a track record of driving alignment without direct authority. Strong communication and storytelling skills, with the ability to turn complex technical capabilities into clear outcome narratives for the CIO buyer. ServiceNow certifications (CMA, CSA, CIS-ITSM, CIS-Discovery, CIS-SM, and similar) are strongly preferred. Experience in SaaS or enterprise technology is required. For positions in this location, we offer a base pay of $230,090 - $379,680 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.","2026-10-16T19:19:01.306Z",230090,379680,{"jsonldValid":17,"jsonld":27},{"id":67,"applyToken":68,"slug":69,"title":70,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":71,"country":14,"applicantCountries":72,"applicantStates":73,"remote":17,"employmentType":74,"department":75,"content_html":76,"content_text":77,"years":23,"createdAt":78,"updatedAtISO":79,"postedAtISO":80,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":31,"isPaid":17,"schema":81},"586e9db055c232f2cefc8498a381771fc8124af0209736e73c9718539d1c40c4","b5163434509f7f919823ad721e6c32fb8e46e7f2b219ce4645929d601ffb7e64","senior-product-marketing-manager-ai-ecosystem-at-servicenow-aa8616ee79","Senior Product Marketing Manager, AI Ecosystem","San Diego",[],[],[19],"Data","\u003Ch2>Company Description\u003C/h2>\u003Cp>It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\u003C/p>\u003Cp>Join us to put AI to work for people.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>We are seeking a highly motivated, technically curious Senior Product Marketing Manager to own go-to-market and co-innovation for ServiceNow’s most strategic AI partnerships including OpenAI, Anthropic, NVIDIA, and other leading AI partners. As frontier models and accelerated computing reshape enterprise AI, this role turns joint innovation with our AI partners into differentiated products, joint go-to-market motions, and pipeline.&nbsp;\u003C/p>\u003Cp>This is a dual-mandate role with equal responsibility for product and go-to-market. On the product side, you will partner deeply with product management and engineering to shape, position, and message co-innovations built on frontier models and NVIDIA’s platform, including new offerings built by our Forward Deployed Engineering team. On the go-to-market side, you will build the joint-selling and joint-GTM motions including narratives, proof points, sales plays, and field enablement that bring those co-innovations to market with our partners. You will work day with product managers, partner marketing, partner sales, and partner go-to-market teams, and be the product marketing lead for ServiceNow at all sponsored third-party AI events &amp; conferences.&nbsp;&nbsp;\u003C/p>\u003Cp>To be successful, you must have proven B2B enterprise product marketing experience bringing AI-powered solutions to market, genuine fluency in the frontier AI and the current enterprise AI landscape, and a track record of both shaping product direction and driving go-to-market results.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>What you get to do in this role:&nbsp;\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cstrong>Own joint GTM and co-innovation strategy for AI partnerships \u003C/strong>– Lead go-to-market and co-innovation across ServiceNow’s AI partners, specifically OpenAI, Anthropic, NVIDIA, spanning joint selling, joint go-to-market, and co-innovation.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Carry equal product and go-to-market responsibility \u003C/strong>– Partner with product management and engineering to shape, position, and message co-innovations built on frontier models and NVIDIA’s platform, and build the field motions that take them to market.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Develop differentiated value propositions and proof points by partner –\u003C/strong> Craft narratives, customer stories, and persona messaging (CIO/CISO, CDAO, CFO) that show real use cases and outcomes for each AI partner.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Lead co-innovation GTM plays end-to-end – \u003C/strong>Take named co-innovations from concept through technical demo, field enablement, win/loss tracking, and pipeline attribution—building a repeatable model across partners.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Build joint-selling enablement and field marketing – \u003C/strong>Create First Call Decks, battlecards, technical demo flows, and one-pagers for joint ServiceNow + partner selling motions.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Align sales, product, and partner teams on one co-innovation narrative – \u003C/strong>Ensure ServiceNow field sellers and partner sellers tell the same story to end customers.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Feed frontier-AI market intelligence into product planning –\u003C/strong> Bring competitive dynamics, model-landscape shifts, and whitespace insights to roadmap conversations. You inform the roadmap; Product Management owns the decisions.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Represent marketing in customer engagements – \u003C/strong>Act as the go-to expert on ServiceNow’s AI partner story in sales meetings, partner events, and strategic deals.&nbsp;\u003C/li>\u003C/ul>\n\u003Ch2>Qualifications\u003C/h2>\u003Cp>\u003Cstrong>To be successful in this role you have:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>7–10+ years in enterprise product marketing, product management, or sales engineering&nbsp;\u003C/li>\u003Cli>4+ years working with enterprise software platforms; AI experience required, ideally bringing AI-powered solutions to market&nbsp;\u003C/li>\u003Cli>Working fluency in the frontier-AI and accelerated-computing landscape (LLMs / foundation models, inference, GPUs); familiarity with the NVIDIA ecosystem a strong plus&nbsp;\u003C/li>\u003Cli>Experience partnering with product and engineering to shape and launch products—not just market them&nbsp;\u003C/li>\u003Cli>Proven ability to build sales plays and enablement content grounded in seller and customer insights&nbsp;\u003C/li>\u003Cli>Expert, strategic storyteller who can craft simple, memorable narratives for both technical and executive audiences&nbsp;\u003C/li>\u003Cli>Track record of developing polished, C-suite-ready presentations and sales assets&nbsp;\u003C/li>\u003Cli>Demonstrated ability to influence and drive results across Product, Sales, Marketing, and Partner teams—shipping through influence, not authority&nbsp;\u003C/li>\u003Cli>Excellent written and verbal communication skills; comfortable presenting to customers and executives&nbsp;\u003C/li>\u003Cli>Up to 25% travel to support sales efforts and industry events&nbsp;\u003C/li>\u003C/ul>\u003Cp>Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\u003C/p>\u003Cp>For positions in this location, we offer a base pay of 148,900-232,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. \u003C/p>\u003Cp>Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\u003C/p>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Work Personas\u003C/strong>\u003C/p>\u003Cp>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\u003C/p>\u003Cp>\u003Cstrong>Equal Opportunity Employer\u003C/strong>\u003C/p>\u003Cp>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,&nbsp; veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. &nbsp;\u003C/p>\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\u003Cp>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>Export Control Regulations\u003C/strong>\u003C/p>\u003Cp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;\u003C/p>\u003Cp>From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.\u003C/p>","Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description We are seeking a highly motivated, technically curious Senior Product Marketing Manager to own go-to-market and co-innovation for ServiceNow’s most strategic AI partnerships including OpenAI, Anthropic, NVIDIA, and other leading AI partners. As frontier models and accelerated computing reshape enterprise AI, this role turns joint innovation with our AI partners into differentiated products, joint go-to-market motions, and pipeline. This is a dual-mandate role with equal responsibility for product and go-to-market. On the product side, you will partner deeply with product management and engineering to shape, position, and message co-innovations built on frontier models and NVIDIA’s platform, including new offerings built by our Forward Deployed Engineering team. On the go-to-market side, you will build the joint-selling and joint-GTM motions including narratives, proof points, sales plays, and field enablement that bring those co-innovations to market with our partners. You will work day with product managers, partner marketing, partner sales, and partner go-to-market teams, and be the product marketing lead for ServiceNow at all sponsored third-party AI events & conferences. To be successful, you must have proven B2B enterprise product marketing experience bringing AI-powered solutions to market, genuine fluency in the frontier AI and the current enterprise AI landscape, and a track record of both shaping product direction and driving go-to-market results. What you get to do in this role: Own joint GTM and co-innovation strategy for AI partnerships – Lead go-to-market and co-innovation across ServiceNow’s AI partners, specifically OpenAI, Anthropic, NVIDIA, spanning joint selling, joint go-to-market, and co-innovation. Carry equal product and go-to-market responsibility – Partner with product management and engineering to shape, position, and message co-innovations built on frontier models and NVIDIA’s platform, and build the field motions that take them to market. Develop differentiated value propositions and proof points by partner – Craft narratives, customer stories, and persona messaging (CIO/CISO, CDAO, CFO) that show real use cases and outcomes for each AI partner. Lead co-innovation GTM plays end-to-end – Take named co-innovations from concept through technical demo, field enablement, win/loss tracking, and pipeline attribution—building a repeatable model across partners. Build joint-selling enablement and field marketing – Create First Call Decks, battlecards, technical demo flows, and one-pagers for joint ServiceNow + partner selling motions. Align sales, product, and partner teams on one co-innovation narrative – Ensure ServiceNow field sellers and partner sellers tell the same story to end customers. Feed frontier-AI market intelligence into product planning – Bring competitive dynamics, model-landscape shifts, and whitespace insights to roadmap conversations. You inform the roadmap; Product Management owns the decisions. Represent marketing in customer engagements – Act as the go-to expert on ServiceNow’s AI partner story in sales meetings, partner events, and strategic deals. Qualifications To be successful in this role you have: 7–10+ years in enterprise product marketing, product management, or sales engineering 4+ years working with enterprise software platforms; AI experience required, ideally bringing AI-powered solutions to market Working fluency in the frontier-AI and accelerated-computing landscape (LLMs / foundation models, inference, GPUs); familiarity with the NVIDIA ecosystem a strong plus Experience partnering with product and engineering to shape and launch products—not just market them Proven ability to build sales plays and enablement content grounded in seller and customer insights Expert, strategic storyteller who can craft simple, memorable narratives for both technical and executive audiences Track record of developing polished, C-suite-ready presentations and sales assets Demonstrated ability to influence and drive results across Product, Sales, Marketing, and Partner teams—shipping through influence, not authority Excellent written and verbal communication skills; comfortable presenting to customers and executives Up to 25% travel to support sales efforts and industry events Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of 148,900-232,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.",1792096718000,"2026-10-15 22:42:33","2026-10-15T18:23:09.310Z",{"jsonldValid":17,"jsonld":27},{"id":83,"applyToken":84,"slug":85,"title":86,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"applicantCountries":87,"applicantStates":88,"remote":17,"employmentType":89,"department":20,"content_html":90,"content_text":91,"years":23,"createdAt":78,"updatedAtISO":79,"postedAtISO":92,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":31,"isPaid":17,"schema":93},"f3c242e76964f91f62c1be823255474fa95815ccc8f7bc0301ef0355b58c3d51","17dd22ba287b6a8911fd68a2f430936b1ee3e4d3a557bd5f62ba8c75729d6f81","senior-product-marketing-manager-hyperscaler-ecosystem-at-servicenow-f6c8936d8f","Senior Product Marketing Manager, Hyperscaler Ecosystem",[],[],[19],"\u003Ch2>Company Description\u003C/h2>\u003Cp>It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\u003C/p>\u003Cp>Join us to put AI to work for people.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>We are seeking a strategic, go-to-market–minded Senior Product Marketing Manager to own the unified go-to-market narrative and positioning for ServiceNow’s hyperscaler partnerships across Microsoft, AWS, and Google Cloud. The hyperscaler route to market is one of ServiceNow’s primary growth vectors, and this role connects our product innovation to customer outcomes and pipeline through differentiated, partner-specific storytelling and field enablement.&nbsp;\u003C/p>\u003Cp>This role sits at the intersection of product marketing (positioning, messaging, proof points) and go-to-market execution (field enablement, deal support, pipeline contribution). You will own the narrative and the assets, and jointly run the partner relationship alongside our global partner solutions team, they own the co-sell commitments and the deal; you own the story that wins it. Day to day, you will partner with the partner relationship managers, partner sales, and partner enablement teams to turn co-innovation into repeatable, revenue-driving plays across all three hyperscalers. You will create, message and execute the ServiceNow marketing strategy across Microsoft, AWS and Google Cloud sponsored events.&nbsp;&nbsp;\u003C/p>\u003Cp>To be successful, you must have proven B2B enterprise product marketing experience, at least one shipped hyperscaler go-to-market motion, and a strong command of cloud partner mechanics including co-sell, marketplace transactability, and partner economics. If you are energized by building differentiated GTM strategies that move pipeline and revenue, this role is for you.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>What you get to do in this role:&nbsp;\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cstrong>Own unified hyperscaler GTM strategy and positioning \u003C/strong>– Develop differentiated go-to-market narratives across Microsoft Azure, AWS, and Google Cloud that account for each partner’s market, competitive position, customer base, and go-to-market motion. Each hyperscaler’s positioning is built, not templated.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Jointly run the hyperscaler relationship\u003C/strong> – Own the narrative and assets while co-running the partner relationship with the hyperscaler partner managers.&nbsp;&nbsp;\u003C/li>\u003Cli>Develop distinct value propositions and proof points by hyperscaler – Craft messaging, customer stories, competitive positioning, and persona-specific narratives (CIO/CISO, CFO) that resonate with each partner’s buying process and use cases.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Lead co-innovation GTM plays end-to-end \u003C/strong>– Partner with product management and engineering to identify co-innovations, then take each one from concept through demo, field enablement, win/loss tracking, and pipeline attribution. Build a repeatable model that scales across all three partners.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Build hyperscaler sales enablement and field marketing\u003C/strong> – Create First Call Decks, battlecards, technical demo flows, and one-pagers for specific buying committees, customized by hyperscaler and built to win deals.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Align sales, product, and partner teams on one narrative \u003C/strong>– Ensure ServiceNow field sellers and hyperscaler sales teams tell the same story to end customers; misalignment stalls deals.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Feed market intelligence into product planning –\u003C/strong> Bring hyperscaler customer behavior, competitive dynamics, and market whitespace to product steering conversations. You inform the roadmap; Product Management owns the decisions.&nbsp;\u003C/li>\u003Cli>\u003Cstrong>Represent marketing in customer engagements \u003C/strong>– Act as the go-to hyperscaler product and messaging expert in sales meetings, partner events, and strategic deals to help advance conversations and close business.&nbsp;\u003C/li>\u003C/ul>\n\u003Ch2>Qualifications\u003C/h2>\u003Cp>\u003Cstrong>To be successful in this role you have:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>7–10+ years in enterprise product marketing, product management, or sales engineering&nbsp;\u003C/li>\u003Cli>4+ years working with enterprise software platforms; cloud / hyperscaler go-to-market experience required&nbsp;\u003C/li>\u003Cli>At least one shipped hyperscaler GTM motion, with a working understanding of cloud partner mechanics (co-sell, marketplace transactability, partner economics). Strong Azure or adjacent Microsoft ecosystem experience (Office 365, Dynamics, Teams) a plus&nbsp;\u003C/li>\u003Cli>Proven ability to build sales plays and enablement content grounded in seller and customer insights&nbsp;\u003C/li>\u003Cli>Expert, strategic storyteller who can craft simple, memorable narratives for both technical and executive audiences&nbsp;\u003C/li>\u003Cli>Track record of developing polished, C-suite-ready presentations and sales assets&nbsp;\u003C/li>\u003Cli>Demonstrated ability to influence and drive results across Product, Sales, Marketing, and Partner teams—shipping through influence, not authority&nbsp;\u003C/li>\u003Cli>Technical fluency with product roadmaps, cloud platform architectures, and customer technical buying conversations&nbsp;\u003C/li>\u003Cli>Excellent written and verbal communication skills; comfortable presenting to customers and executives&nbsp;\u003C/li>\u003Cli>Up to 10% travel to support sales efforts and industry events&nbsp;\u003C/li>\u003C/ul>\u003Cp>For positions in this location, we offer a base pay of 165,500 - 258,550, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. \u003C/p>\u003Cp>Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\u003C/p>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Work Personas\u003C/strong>\u003C/p>\u003Cp>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\u003C/p>\u003Cp>\u003Cstrong>Equal Opportunity Employer\u003C/strong>\u003C/p>\u003Cp>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,&nbsp; veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. &nbsp;\u003C/p>\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\u003Cp>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>Export Control Regulations\u003C/strong>\u003C/p>\u003Cp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;\u003C/p>\u003Cp>From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.\u003C/p>","Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description We are seeking a strategic, go-to-market–minded Senior Product Marketing Manager to own the unified go-to-market narrative and positioning for ServiceNow’s hyperscaler partnerships across Microsoft, AWS, and Google Cloud. The hyperscaler route to market is one of ServiceNow’s primary growth vectors, and this role connects our product innovation to customer outcomes and pipeline through differentiated, partner-specific storytelling and field enablement. This role sits at the intersection of product marketing (positioning, messaging, proof points) and go-to-market execution (field enablement, deal support, pipeline contribution). You will own the narrative and the assets, and jointly run the partner relationship alongside our global partner solutions team, they own the co-sell commitments and the deal; you own the story that wins it. Day to day, you will partner with the partner relationship managers, partner sales, and partner enablement teams to turn co-innovation into repeatable, revenue-driving plays across all three hyperscalers. You will create, message and execute the ServiceNow marketing strategy across Microsoft, AWS and Google Cloud sponsored events. To be successful, you must have proven B2B enterprise product marketing experience, at least one shipped hyperscaler go-to-market motion, and a strong command of cloud partner mechanics including co-sell, marketplace transactability, and partner economics. If you are energized by building differentiated GTM strategies that move pipeline and revenue, this role is for you. What you get to do in this role: Own unified hyperscaler GTM strategy and positioning – Develop differentiated go-to-market narratives across Microsoft Azure, AWS, and Google Cloud that account for each partner’s market, competitive position, customer base, and go-to-market motion. Each hyperscaler’s positioning is built, not templated. Jointly run the hyperscaler relationship – Own the narrative and assets while co-running the partner relationship with the hyperscaler partner managers. Develop distinct value propositions and proof points by hyperscaler – Craft messaging, customer stories, competitive positioning, and persona-specific narratives (CIO/CISO, CFO) that resonate with each partner’s buying process and use cases. Lead co-innovation GTM plays end-to-end – Partner with product management and engineering to identify co-innovations, then take each one from concept through demo, field enablement, win/loss tracking, and pipeline attribution. Build a repeatable model that scales across all three partners. Build hyperscaler sales enablement and field marketing – Create First Call Decks, battlecards, technical demo flows, and one-pagers for specific buying committees, customized by hyperscaler and built to win deals. Align sales, product, and partner teams on one narrative – Ensure ServiceNow field sellers and hyperscaler sales teams tell the same story to end customers; misalignment stalls deals. Feed market intelligence into product planning – Bring hyperscaler customer behavior, competitive dynamics, and market whitespace to product steering conversations. You inform the roadmap; Product Management owns the decisions. Represent marketing in customer engagements – Act as the go-to hyperscaler product and messaging expert in sales meetings, partner events, and strategic deals to help advance conversations and close business. Qualifications To be successful in this role you have: 7–10+ years in enterprise product marketing, product management, or sales engineering 4+ years working with enterprise software platforms; cloud / hyperscaler go-to-market experience required At least one shipped hyperscaler GTM motion, with a working understanding of cloud partner mechanics (co-sell, marketplace transactability, partner economics). Strong Azure or adjacent Microsoft ecosystem experience (Office 365, Dynamics, Teams) a plus Proven ability to build sales plays and enablement content grounded in seller and customer insights Expert, strategic storyteller who can craft simple, memorable narratives for both technical and executive audiences Track record of developing polished, C-suite-ready presentations and sales assets Demonstrated ability to influence and drive results across Product, Sales, Marketing, and Partner teams—shipping through influence, not authority Technical fluency with product roadmaps, cloud platform architectures, and customer technical buying conversations Excellent written and verbal communication skills; comfortable presenting to customers and executives Up to 10% travel to support sales efforts and industry events For positions in this location, we offer a base pay of 165,500 - 258,550, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.","2026-10-15T18:22:34.842Z",{"jsonldValid":17,"jsonld":27},{"id":95,"applyToken":96,"slug":97,"title":98,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"applicantCountries":99,"applicantStates":100,"remote":17,"employmentType":101,"department":102,"content_html":103,"content_text":104,"years":23,"createdAt":105,"updatedAtISO":106,"postedAtISO":107,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":108,"salaryMax":109,"currency":31,"isPaid":17,"schema":110},"6beea6492d867c44ce99d4e72e5490a60534b30f7eb1c7b64114cbf1a5ffd0ee","bc50036963c21016fb271f3d063959166aca2195452f1007a4b50ec4f51b31c1","senior-financial-analyst-gtm-finance-at-servicenow-acd90ecb0c","Senior Financial Analyst, GTM Finance",[],[],[19],"Finance","\u003Ch2>Company Description\u003C/h2>\u003Cp>It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\u003C/p>\u003Cp>Join us to put AI to work for people.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>\u003Cstrong>What you get to do in this role: &nbsp;\u003C/strong>\u003C/p>\u003Cp>Based in our HQ in Santa Clara, the Senior Financial Analyst will be a key member of the GTM Finance HQ team within the FP&amp;A organization. This role sits at the center of Sales Finance, responsible for synthesizing financial and operational intelligence across one of the largest cost bases in the company, spanning a global sales organization that reaches every geography. You will have visibility from top-line performance to profitability, working at the intersection of financial planning, operational analysis, and executive communication.&nbsp;\u003C/p>\u003Cp>As a key member of the GTM Finance HQ team, you will:&nbsp;\u003C/p>\u003Cul>\u003Cli>\u003Cp>Contribute to the financial planning process, including annual operating plan development, budgeting, and quarterly forecasting across Sales headcount and Opex&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Connect the dots across a complex organization and a multi-source P&amp;L - acting as the financial hub between regional teams, Accounting, and Procurement, and translating that complexity into a clean picture senior leadership can act on&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Develop executive-ready financial analysis and commentary, communicating key insights and risks to senior GTM Finance leadership and Sales Leadership - this team's outputs reach the highest levels of the organization&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Build and maintain performance metrics and reporting frameworks that enable the Sales organization to manage its business with greater clarity and precision&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Identify and drive process improvement initiatives, including automation and tool-enabled workflows, to improve forecast accuracy and reduce planning cycle time&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>To effectively drive change and solve complex business problems, we have high standards of execution. Beyond thriving in a fast-paced, high-ambiguity environment, we require someone who can:&nbsp;\u003C/p>\u003Cul>\u003Cli>\u003Cp>Convert ambiguous, senior stakeholder requests into polished, high-quality deliverables with minimal direction&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Synthesize large, multi-source datasets into clear business narratives, developing metrics and KPIs that inform decision-making at the GTM leadership level&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Navigate cross-functional relationships, across Finance, Accounting, Procurement, and Sales Operations, to drive alignment without formal authority&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Bring creative problem-solving to big-picture challenges, finding non-obvious angles on complex financial questions, while maintaining the precision and rigor the numbers require&nbsp;\u003C/p>\u003C/li>\u003C/ul>\n\u003Ch2>Qualifications\u003C/h2>\u003Cp>\u003Cstrong>To be successful in this role you have:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry\u003C/li>\u003Cli>A passion for highly analytical work, with rigorous attention to detail and genuine intellectual curiosity&nbsp;\u003C/li>\u003Cli>Strong communication skills, able to distill complex financial analysis into crisp, executive-level messaging, both written and verbal&nbsp;\u003C/li>\u003Cli>Prior experience in SaaS FP&amp;A, equity research, investment banking, management consulting, or a comparable background that builds fluency in both financial and operational metrics&nbsp;\u003C/li>\u003Cli>High proficiency in Microsoft Excel and PowerPoint&nbsp;\u003C/li>\u003Cli>Preferred: hands-on experience with Pigment, Anaplan, or comparable planning tools; familiarity with Power BI, Tableau, or similar visualization platforms&nbsp;\u003C/li>\u003Cli>Preferred: experience working across time zones and geographies, or meaningful international exposure&nbsp;\u003C/li>\u003Cli>A genuine interest in automation and AI-enabled ways of working, the team is actively investing in process transformation and values candidates who bring curiosity about what's possible&nbsp;\u003C/li>\u003Cli>U.S Citizenship or permanent residency status\u003C/li>\u003C/ul>\u003Cp>For positions in this location, we offer a base pay of \u003Cstrong>$116,400 - $173,100\u003C/strong>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\u003C/p>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Work Personas\u003C/strong>\u003C/p>\u003Cp>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\u003C/p>\u003Cp>\u003Cstrong>Equal Opportunity Employer\u003C/strong>\u003C/p>\u003Cp>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,&nbsp; veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. &nbsp;\u003C/p>\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\u003Cp>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>Export Control Regulations\u003C/strong>\u003C/p>\u003Cp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;\u003C/p>\u003Cp>From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.\u003C/p>","Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description What you get to do in this role: Based in our HQ in Santa Clara, the Senior Financial Analyst will be a key member of the GTM Finance HQ team within the FP&A organization. This role sits at the center of Sales Finance, responsible for synthesizing financial and operational intelligence across one of the largest cost bases in the company, spanning a global sales organization that reaches every geography. You will have visibility from top-line performance to profitability, working at the intersection of financial planning, operational analysis, and executive communication. As a key member of the GTM Finance HQ team, you will: Contribute to the financial planning process, including annual operating plan development, budgeting, and quarterly forecasting across Sales headcount and Opex Connect the dots across a complex organization and a multi-source P&L - acting as the financial hub between regional teams, Accounting, and Procurement, and translating that complexity into a clean picture senior leadership can act on Develop executive-ready financial analysis and commentary, communicating key insights and risks to senior GTM Finance leadership and Sales Leadership - this team's outputs reach the highest levels of the organization Build and maintain performance metrics and reporting frameworks that enable the Sales organization to manage its business with greater clarity and precision Identify and drive process improvement initiatives, including automation and tool-enabled workflows, to improve forecast accuracy and reduce planning cycle time To effectively drive change and solve complex business problems, we have high standards of execution. Beyond thriving in a fast-paced, high-ambiguity environment, we require someone who can: Convert ambiguous, senior stakeholder requests into polished, high-quality deliverables with minimal direction Synthesize large, multi-source datasets into clear business narratives, developing metrics and KPIs that inform decision-making at the GTM leadership level Navigate cross-functional relationships, across Finance, Accounting, Procurement, and Sales Operations, to drive alignment without formal authority Bring creative problem-solving to big-picture challenges, finding non-obvious angles on complex financial questions, while maintaining the precision and rigor the numbers require Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry A passion for highly analytical work, with rigorous attention to detail and genuine intellectual curiosity Strong communication skills, able to distill complex financial analysis into crisp, executive-level messaging, both written and verbal Prior experience in SaaS FP&A, equity research, investment banking, management consulting, or a comparable background that builds fluency in both financial and operational metrics High proficiency in Microsoft Excel and PowerPoint Preferred: hands-on experience with Pigment, Anaplan, or comparable planning tools; familiarity with Power BI, Tableau, or similar visualization platforms Preferred: experience working across time zones and geographies, or meaningful international exposure A genuine interest in automation and AI-enabled ways of working, the team is actively investing in process transformation and values candidates who bring curiosity about what's possible U.S Citizenship or permanent residency status For positions in this location, we offer a base pay of $116,400 - $173,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.",1792077476000,"2026-10-15 17:25:27","2026-10-15T00:06:26.819Z",116400,173100,{"jsonldValid":17,"jsonld":27},{"id":112,"applyToken":113,"slug":114,"title":115,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":116,"country":14,"applicantCountries":117,"applicantStates":118,"remote":28,"employmentType":119,"department":59,"content_html":120,"content_text":121,"years":23,"createdAt":122,"updatedAtISO":123,"postedAtISO":124,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":31,"isPaid":17,"schema":125},"8766208f8ac763baf84acf126710937b90cf23dc7273ebc47ee8e8f54200a268","3280052889758a7c9467f0409d809c4bdaba62a71586d3f871e2e9f81b105676","cio-strategic-initiatives-gtm-lead-at-servicenow-afeec73fac","CIO Strategic Initiatives GTM Lead","Addison",[],[],[19],"\u003Ch2>Company Description\u003C/h2>\u003Cp>It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.\u003C/p>\u003Cp>Join us to put AI to work for people.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>CIO Strategic Initiatives GTM Lead&nbsp;\u003C/p>\u003Cp>Overview&nbsp;\u003C/p>\u003Cp>As the CIO Strategic Initiatives GTM Lead, you will drive the growth strategies for our CIO (IT) solutions portfolio, and drive cross-product solution offerings with other product groups. Reporting directly to the VP, Global Head CIO solutions GTM, you will be the owner for priority CIO initiatives – turning strategic insights into repeatable, scalable GTM motions, sales plays, and assets (e.g. playbooks) for the team. This role is ideal for a results-oriented professional with a passion for customer-centric innovation and cross-functional collaboration.&nbsp;\u003C/p>\u003Cp>Key responsibilities&nbsp;\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own a focused set of priority CIO strategic initiatives (e.g., AI-Native adoption) end to end – taking each from launch to a repeatable program that reliably leads to pipeline generation, progression, and customer retention.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Build, maintain, and activate the CIO sales playbooks (e.g. value story, buyer conversations), prioritized plays, and messaging – so teams run each motion consistently across regions (AMS, EMEA, APAC, Japan) and industries to drive NNACV.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Run sales readiness and enablement workshops so Core and Solution Sellers can execute the plays with confidence; incorporating feedback into future training.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Support the Autonomous IT motion by increasing attach rate of IT solutions and expansion across all CIO deals, in alignment with GTM priorities around selling the NOW platform.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Elevate, simplify, and transform solution messaging in partnership with Product Solution Marketing (PSM), ensuring clarity and impact across all channels.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Collaborate with the Technology Workflow (TWF) BUs to develop and refine GTM strategies, including insights into pricing, packaging, and market positioning, as needed.&nbsp;&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Drive integration of GTM initiatives across Global Partnerships &amp; Channels (GPC), Customer Excellence Group (CEG), PSM, and Industry Solutions to ensure scalability and performance tracking.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Support partner co-sell strategy and solution partner enablement to unlock joint growth and market reach.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Represent the company at industry events, panels, and executive forums.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Lead propensity modelling exercises: using data and buying signals to focus investment decisions, prioritizing the accounts, industries, and regions most likely to convert and scale.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Support high-impact deals across stages – from planning and discovery through client workshops – advising field and geo leadership on strategic execution and customer unlock.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Foster a culture of innovation, collaboration, and continuous improvement.&nbsp;\u003C/p>\u003C/li>\u003Cli>Opportunities for growth and leadership across the organization.&nbsp;\u003C/li>\u003C/ul>\n\u003Ch2>Qualifications\u003C/h2>\u003Cul>\u003Cli>\u003Cp>15+ years of experience in GTM strategy, solution sales, business operations, or customer success, with at least 5 years in a senior leadership role.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record turning strategy into durable, repeatable, and scalable GTM execution with measurable pipeline growth.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience building and scaling playbooks and buyer motions across industries and geographies.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Strong analytical skills, including familiarity with account planning models (e.g. buying propensity) and signal-led decisions.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Deep experience engaging senior stakeholders (e.g. CIOs) and influencing executive decision-making.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Strong communication and storytelling skills.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience in SaaS, cloud, or enterprise technology preferred.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Familiarity with IT workflows (ITSM, ITOM, Asset Management, Portfolio) and adjacent domains is a plus.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>MBA or equivalent advanced degree is a plus.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>What we offer&nbsp;\u003C/p>\u003Cul>\u003Cli>\u003Cp>Senior leader level visibility and impact.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>A dynamic, collaborative environment with top-tier talent.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Work Personas\u003C/strong>\u003C/p>\u003Cp>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\u003C/p>\u003Cp>\u003Cstrong>Equal Opportunity Employer\u003C/strong>\u003C/p>\u003Cp>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,&nbsp; veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. &nbsp;\u003C/p>\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\u003Cp>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>Export Control Regulations\u003C/strong>\u003C/p>\u003Cp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;\u003C/p>\u003Cp>From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.\u003C/p>","Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description CIO Strategic Initiatives GTM Lead Overview As the CIO Strategic Initiatives GTM Lead, you will drive the growth strategies for our CIO (IT) solutions portfolio, and drive cross-product solution offerings with other product groups. Reporting directly to the VP, Global Head CIO solutions GTM, you will be the owner for priority CIO initiatives – turning strategic insights into repeatable, scalable GTM motions, sales plays, and assets (e.g. playbooks) for the team. This role is ideal for a results-oriented professional with a passion for customer-centric innovation and cross-functional collaboration. Key responsibilities Own a focused set of priority CIO strategic initiatives (e.g., AI-Native adoption) end to end – taking each from launch to a repeatable program that reliably leads to pipeline generation, progression, and customer retention. Build, maintain, and activate the CIO sales playbooks (e.g. value story, buyer conversations), prioritized plays, and messaging – so teams run each motion consistently across regions (AMS, EMEA, APAC, Japan) and industries to drive NNACV. Run sales readiness and enablement workshops so Core and Solution Sellers can execute the plays with confidence; incorporating feedback into future training. Support the Autonomous IT motion by increasing attach rate of IT solutions and expansion across all CIO deals, in alignment with GTM priorities around selling the NOW platform. Elevate, simplify, and transform solution messaging in partnership with Product Solution Marketing (PSM), ensuring clarity and impact across all channels. Collaborate with the Technology Workflow (TWF) BUs to develop and refine GTM strategies, including insights into pricing, packaging, and market positioning, as needed. Drive integration of GTM initiatives across Global Partnerships & Channels (GPC), Customer Excellence Group (CEG), PSM, and Industry Solutions to ensure scalability and performance tracking. Support partner co-sell strategy and solution partner enablement to unlock joint growth and market reach. Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning. Represent the company at industry events, panels, and executive forums. Lead propensity modelling exercises: using data and buying signals to focus investment decisions, prioritizing the accounts, industries, and regions most likely to convert and scale. Support high-impact deals across stages – from planning and discovery through client workshops – advising field and geo leadership on strategic execution and customer unlock. Foster a culture of innovation, collaboration, and continuous improvement. Opportunities for growth and leadership across the organization. Qualifications 15+ years of experience in GTM strategy, solution sales, business operations, or customer success, with at least 5 years in a senior leadership role. Proven track record turning strategy into durable, repeatable, and scalable GTM execution with measurable pipeline growth. Experience building and scaling playbooks and buyer motions across industries and geographies. Strong analytical skills, including familiarity with account planning models (e.g. buying propensity) and signal-led decisions. Deep experience engaging senior stakeholders (e.g. CIOs) and influencing executive decision-making. Strong communication and storytelling skills. Experience in SaaS, cloud, or enterprise technology preferred. Familiarity with IT workflows (ITSM, ITOM, Asset Management, Portfolio) and adjacent domains is a plus. MBA or equivalent advanced degree is a plus. What we offer Senior leader level visibility and impact. A dynamic, collaborative environment with top-tier talent. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.",1790887238000,"2026-10-01 22:45:27","2026-10-01T21:41:32.209Z",{"jsonldValid":17,"jsonld":27},1792316460049]